z-Returns and Exchanges Policy

Do you accept returns and exchanges?

Your satisfaction with any purchase made on this website is very important to us. If you are not 100% satisfied with your order, you may exchange it or return it within 30 days from purchase in its original "new" condition with tags attached, and we will give you refund without any delay. 

Do I need to pay the shipping charges for something I'm returning?

Yes, you're responsible for the shipping charges on items you wish to return to us. Please make sure to obtain the tracking number and insure your parcel.


Average Delivery Times in Australia

Good News! Any order received before 12pm is shipped the same day. When will I get the delivery? Below are the average transit times measured on all our Australia Post shipment from the last 60 days. 

Transit time in business days

Your Location
Standard Australia Post Express Australia Post
Sydney CBD 1.5 1
Sydney Metro 2 1
Rest of Nsw 2.4 1.5
Melbourne CBD 
2.4 1
Melbourne Metro
2.4 1.27
Rest of VIC 6 n/a
Brisbane CBD
2 1
Brisbane Metro
2.8 2
Rest of QLD 4.3 3.3
ACT 2 1
Western Australia 5.25 2.33
Tasmania 5 n/a
South Australia
4 2
Northern Territory 5 n/a