Your Cart is Empty
Try Before You Buy
We want you to feel completely confident in your choice. That’s why you can now try your bag at home before committing. Simple, seamless, and risk-free.
Select Try Before You Buy when adding your item to the cart.
Place your order as usual, no upfront payment is taken.
Your bag arrives. You’ll have 3 days to experience it in person before deciding.
Finalise your choice through our Customer Portal. You’ll only be charged for the pieces you decide to keep.
Yes, you can use a discount code, but it must be applied at the time of the initial order. Enter your discount code at checkout before completing your order details. The discount will be reflected in the final amount you pay for any items you decide to keep..
When you use the Try at Home service, you will be asked to provide payment details at checkout. We will then authorize your credit card for the order amount to ensure the payment method is valid. This is not a charge, and no funds will be taken from your account at this stage. The authorization simply holds the potential total cost of the order until you decide which items you want to keep. The charge will appear as pending in your account, but not paid.
You will only be charged for the items you choose to keep after finalising your order through the Customer Portal.
Please note this service is currently only available in Australia and for our full priced items (no sale).
We only offer Try at home service on full-priced collection and for products that aren't personalised (monogrammed). Currently we cannot offer this on sale item, monogramming, leather care.