Your Cart is Empty
Dispatch
Orders placed before 12pm AEST on a business day are dispatched the same day from Sydney. Orders placed after 12pm are dispatched the next business day. Personalised and monogrammed items are embossed to order, so please allow 3 to 4 extra days before dispatch. All orders are sent with tracking.
Australia
Standard, Australia Post e-Parcel: $9.95, free on orders over $200. Delivery 1 to 5 business days.
Express Post: $15.00. Delivery 1 to 3 business days.
New Zealand
International: $15.00 AUD, free on orders over $200 AUD. Delivery 3 to 5 business days.
Express Post: $30.00 AUD. Delivery 2 to 4 business days.
United States
Standard, sent by express: USD $22.00, free on orders over USD $220. Delivery 5 to 10 business days.
Import duties and taxes are included in the price you pay at checkout. There is nothing further to pay when your order is delivered. Prices on our United States store are shown in USD.
Rest of world
International: from $30.00 AUD, calculated at checkout. Delivery 5 to 10 business days.
Customs duties, taxes and import fees may be charged by your destination country. These charges are set by your local authorities, are outside our control, and are the responsibility of the customer. We are unable to mark shipments as gifts or declare a lower value than the amount paid. Prices outside the United States are shown in AUD.
Other delivery options
Within Australia, we can arrange delivery by TNT or another express courier for an additional charge. Same day delivery is available to selected Sydney areas for an additional charge. For other international destinations, contact us before ordering. In each case, get in touch before placing your order and we'll confirm what's possible and what it costs.
Where we ship
We ship across Australia and to most countries worldwide. To check whether we deliver to your address, enter it at checkout. Some destinations are restricted by customs or import regulations, and a small number of remote regions are not serviced. Please allow additional time during peak periods and public holidays.
Tracking your order
As soon as your order ships you'll receive an email with your tracking link. You can also track your order by logging into your account if you created one at checkout. If you can't find your tracking information, contact us at info@republicofflorence.com.au.
Changing your address
If your order hasn't shipped yet, we'll do our best to update your address. Contact us as soon as possible with your full name, order number and the correct address. Once your order is dispatched we can't guarantee an address change, but we'll do our best to help you liaise with the carrier.
Lost or undelivered parcels
If tracking shows your parcel as delivered but you haven't received it, contact us within 7 days of the delivery scan and we'll investigate with the carrier. For parcels marked in transit for an extended period, contact us and we'll open a trace.
Contact
For any shipping question, contact us at info@republicofflorence.com.au with your order number.
Republic of Florence Pty Ltd
PO Box 4021
Towradgi NSW 2518
Australia
ABN 16 168 431 696
