• Introduction

      Republic of Florence regards customer privacy as an important part of
      our relationship with our customers. The following privacy policy
      applies to all Republic of Florence users, and conforms to Internet
      privacy standards.

      Collection of Information

      So we can provide you with the best possible service, we may require
      information from you as you use the Republic of Florence website. We may
      collect and store information from you or your company in the form of
      correspondence. This applies to sales, support and account information
      that we collect from you over the phone, through our website or via
      email, mail or fax.

      Use of Collection Information

      The details we collect from you help us to provide you with our
      products and services and in delivering the highest level of customer
      service. We record all correspondence so we can provide service
      references and develop our staff so they can serve you better.

      Storage of Collected Information

      The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our website,
      we encrypt that information using secure socket layer technology (SSL).
      When Credit Card details are collected, we simply pass them on in order
      to be processed as required. We never permanently store your complete
      Credit Card details.

      We follow generally accepted industry standards to protect the
      personal information submitted to us, both during transmission and once
      we receive it.

      Access to Collected Information

      If your personally identifiable information changes, or if you no longer
      desire our service, you may correct, update, delete or deactivate your
      account and any information we hold about you by emailing your request
      to us.


      If you purchase a product or service from us, we may request personal
      information from you so we can complete your order, including receiving
      your payment. You may be required to provide contact information (such
      as your name, email, and postal address) and financial information (such
      as your credit card number and expiration date). If we have trouble
      processing an order, we will use this information to contact you.


      Republic of Florence uses personally identifiable information for
      essential communications, such as emails, accounts information, and
      critical service details. We may also use this information for other
      purposes, including some promotional and marketing materials. If at any
      time a you don’t wish to receive such correspondence, you can request to
      be removed from any mailing lists by using the unsubscribe function on
      any marketing email we send you, or by emailing us.

      Third Parties

      We never share your personal information with a third party, unless we
      need to do so in order to provide our service to you (such as giving
      your address to Australia Post) or we are required to do so by law. And
      we never share any of your information with third parties for any
      unknown or unrelated uses.


      We reserve the right to disclose your personally identifiable
      information as required by law and when we believe that disclosure is
      necessary to protect our rights and/or comply with a judicial
      proceeding, court order, or legal process served on our website.


      Links on the Republic of Florence site to external entities are not
      covered within this policy. The terms and conditions set out in this
      privacy statement only cover the domain name of

      Changes to Privacy Policy

      If we decide to change our privacy policy, we will post those changes to this privacy statement, our website homepage, and other places we feel it necessary so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please
      review it frequently.

      Questions and contact information

      If you would like to access, correct, amend or delete any personal
      information we have about you, register a complaint, or simply want more
      information about our privacy policy, you can contact our Privacy
      Compliance Officer

      Po Box 1062 Wollongong D, New South Wales 2500 Australia