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  • Introduction

    Republic of Florence regards customer privacy as an important part of
    our relationship with our customers. The following privacy policy
    applies to all Republic of Florence users, and conforms to Internet
    privacy standards.

    Collection of Information

    So we can provide you with the best possible service, we may require
    information from you as you use the Republic of Florence website. We may
    collect and store information from you or your company in the form of
    correspondence. This applies to sales, support and account information
    that we collect from you over the phone, through our website or via
    email, mail or fax.

    Use of Collection Information

    The details we collect from you help us to provide you with our
    products and services and in delivering the highest level of customer
    service. We record all correspondence so we can provide service
    references and develop our staff so they can serve you better.

    Storage of Collected Information

    The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our website,
    we encrypt that information using secure socket layer technology (SSL).
    When Credit Card details are collected, we simply pass them on in order
    to be processed as required. We never permanently store your complete
    Credit Card details.

    We follow generally accepted industry standards to protect the
    personal information submitted to us, both during transmission and once
    we receive it.

    Access to Collected Information

    If your personally identifiable information changes, or if you no longer
    desire our service, you may correct, update, delete or deactivate your
    account and any information we hold about you by emailing your request
    to us.

    Orders

    If you purchase a product or service from us, we may request personal
    information from you so we can complete your order, including receiving
    your payment. You may be required to provide contact information (such
    as your name, email, and postal address) and financial information (such
    as your credit card number and expiration date). If we have trouble
    processing an order, we will use this information to contact you.

    Communications

    Republic of Florence uses personally identifiable information for
    essential communications, such as emails, accounts information, and
    critical service details. We may also use this information for other
    purposes, including some promotional and marketing materials. If at any
    time a you don’t wish to receive such correspondence, you can request to
    be removed from any mailing lists by using the unsubscribe function on
    any marketing email we send you, or by emailing us.

    Third Parties

    We never share your personal information with a third party, unless we
    need to do so in order to provide our service to you (such as giving
    your address to Australia Post) or we are required to do so by law. And
    we never share any of your information with third parties for any
    unknown or unrelated uses.

    Legal

    We reserve the right to disclose your personally identifiable
    information as required by law and when we believe that disclosure is
    necessary to protect our rights and/or comply with a judicial
    proceeding, court order, or legal process served on our website.

    Links

    Links on the Republic of Florence site to external entities are not
    covered within this policy. The terms and conditions set out in this
    privacy statement only cover the domain name of
    republicofflorence.com.au.

    Changes to Privacy Policy

    If we decide to change our privacy policy, we will post those changes to this privacy statement, our website homepage, and other places we feel it necessary so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please
    review it frequently.

    Questions and contact information

    If you would like to access, correct, amend or delete any personal
    information we have about you, register a complaint, or simply want more
    information about our privacy policy, you can contact our Privacy
    Compliance Officer

    Po Box 1062 Wollongong D, New South Wales 2500 Australia