Introduction
Republic of Florence regards customer privacy as an important part of
our relationship with our customers. The following privacy policy
applies to all Republic of Florence users, and conforms to Internet
privacy standards.
Collection of Information
So we can provide you with the best possible service, we may require
information from you as you use the Republic of Florence website. We may
collect and store information from you or your company in the form of
correspondence. This applies to sales, support and account information
that we collect from you over the phone, through our website or via
email, mail or fax.
Use of Collection Information
The details we collect from you help us to provide you with our
products and services and in delivering the highest level of customer
service. We record all correspondence so we can provide service
references and develop our staff so they can serve you better.
Storage of Collected Information
The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our website,
we encrypt that information using secure socket layer technology (SSL).
When Credit Card details are collected, we simply pass them on in order
to be processed as required. We never permanently store your complete
Credit Card details.
We follow generally accepted industry standards to protect the
personal information submitted to us, both during transmission and once
we receive it.
Access to Collected Information
If your personally identifiable information changes, or if you no longer
desire our service, you may correct, update, delete or deactivate your
account and any information we hold about you by emailing your request
to us.
Orders
If you purchase a product or service from us, we may request personal
information from you so we can complete your order, including receiving
your payment. You may be required to provide contact information (such
as your name, email, and postal address) and financial information (such
as your credit card number and expiration date). If we have trouble
processing an order, we will use this information to contact you.
Communications
Republic of Florence uses personally identifiable information for
essential communications, such as emails, accounts information, and
critical service details. We may also use this information for other
purposes, including some promotional and marketing materials. If at any
time a you don’t wish to receive such correspondence, you can request to
be removed from any mailing lists by using the unsubscribe function on
any marketing email we send you, or by emailing us.
Third Parties
We never share your personal information with a third party, unless we
need to do so in order to provide our service to you (such as giving
your address to Australia Post) or we are required to do so by law. And
we never share any of your information with third parties for any
unknown or unrelated uses.
Legal
We reserve the right to disclose your personally identifiable
information as required by law and when we believe that disclosure is
necessary to protect our rights and/or comply with a judicial
proceeding, court order, or legal process served on our website.
Links
Links on the Republic of Florence site to external entities are not
covered within this policy. The terms and conditions set out in this
privacy statement only cover the domain name of
republicofflorence.com.au.
Changes to Privacy Policy
If we decide to change our privacy policy, we will post those changes to this privacy statement, our website homepage, and other places we feel it necessary so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please
review it frequently.
Questions and contact information
If you would like to access, correct, amend or delete any personal
information we have about you, register a complaint, or simply want more
information about our privacy policy, you can contact our Privacy
Compliance Officer
Po Box 1062 Wollongong D, New South Wales 2500 Australia